Owner’s Project Schedule Management for High - Rise Office Building Projects: A Case Study of

Applying modern project management techniques in schedule planning and control for high-rise office building projects is not easy. The project schedule is crashed by reasons that are investigated in high-rise office building projects such as the following:
- Using the Work Breakdown Structure (WBS) for schedule planning.
- Using the Critical Path Method (CPM) for schedule planning.
- Proposing the methods for crashing scheduling.
- Making reports for work performance.
- Measuring work performance.

It is very important to explore the project schedule management of the owner. Hence, Mr. Le Nam Binh made a study to enhance understanding of schedule management systems, and how it can be utilized effectively in construction projects. The objectives of his research were: (1) investigating the practice of the owner’s project schedule planning and control for managing high-rise office building construction projects in Vietnam; (2) analyzing the foregoing factors to identify the critical affecting issues, the strengths, weaknesses and consequences of schedule management practices, and (3) proposing particular recommendations and effective methods for managing the project schedule from the owner’s point of view for these projects.

Conclusion

The modern project management era started half a century ago, was the young branch arising from the management discipline, and developed stormily on a stable fundamental with broad application in most of the manufacturing and construction industries over the world. The stream of these scientific technicalities has just been imported into Vietnam along with the expert groups serving the implementation of the petrochemical refinery project and the skyscraper projects of new urbans for the latest ten years.

The project schedule management, or project time management, as one of the four core functions of project management, is an important element contributing to accomplish timely completion of the project through six mutual-interacting processes comprising of activity definition, activity sequencing, activity resource estimating, activity duration estimating, schedule development, and schedule control. The schedule management is the most considerable concern of the project manager as well as the project owner, as an investor, cares mostly about the profitability of the invested capital.

This report develops the framework of project schedule management, which is joined with the selected tools and techniques of schedule planning and control to be applied in practical projects. These theoretical utilizations are monitored, investigated, analyzed and compared with the experienced knowledge of on-site engineers, whereby the rules and principles are generalized to form the more perfect theory.

The case study focused on applying the researched framework to the typical high-rise office building project for checking the applicability and usefulness of the theory with a particular construction project. In consequence of the actual situations in the building site and their profound changes towards better, the fact leads to the conclusion that the application of these techniques has made some considerable improvements to the project schedule, helps the project manager to catch up the target schedule in case of project delay, and lightens the pressure of stakeholders’ workload.

Moreover, the theory is applied to the construction project, which is always unique and temporary in nature, therefore it cannot help exposing the shortcomings in several cases. These particular limitations are also studied in order to propose some useful solutions for the project manager as well as other partners of the project to mitigate the potential contingencies in hazard prevention and controllability.

The project schedule management tools and technique, which are verified through practice and adjusted for specific situations, are given in the table below.These techniques should be combined to enhance the effectiveness, whereby each of them can minimize its limitations and complement the others.

Recommendation

After studying the theories and the case study of an actual construction project within the analyses of application range and limitations for the implementation in Vietnam, the concise recommendations for project schedule management of high-rise office building projects from the point of view of the project owner are summarized as follows:

- The construction projects are unique and specific entities, no one is like others, except for the buildings of mass housing dwelling. This can be compared in images with human being in the society. The theory of project schedule management with its generalized rules and regulations should be flexibly applied to the construction projects to make use of its academic strength and mitigate its certain limitations. This way of looking at the concepts will facilitate the project stakeholders in planning and controlling the schedule. The experienced qualification of the project manager is a key factor for determining the important degree of schedule management techniques and tools to be used.

- In the initiation stage of the project, when many things are still ambiguous around the project vision, the project manager should make plans for basic tasks, using WBS and CPM techniques to organize all the initial activities into a miniature work breakdown structure as a componential subproject. The total project schedule planning is set up after the approval of the project fundamental design and general description.

- Towards more effective management of large construction projects with less confusion of master schedule chart scale, the project might be organized into smaller work packets in controllable view as separated schedule management charts, which are described in their own work breakdown structure for various monitoring purposes.

- If the project has parallel paths with similar durations, the project manager can utilize heuristics for identifying the essential activities of a selected critical path and focus on enhancing the activities’ quality instead of determining the best critical path. If project’s resources are spreaded and reallocated across different projects and activities, the prime contractor may be forced to undertake supplying sufficient resources for normal project operation and accelerating project schedule in the remaining stage.

- From the beginning of the project, a total quality management should be promulgated widely to all the project stakeholders. This comprises of paperwork transfer process, performance report forms and variance evaluation criteria to unite the comprehension of schedule management techniques through the project process.

- Skill training is an integral demand of the project, which help staff and engineers with specialized professions for such a multicultural working environment as the construction project. This contributes to its smooth run throughout stages. The project should reserve sufficient budgets for investment of management software.

Because of the limitation of the scope and time fund of the study, this report has just explored general issues in implementation of project schedule management for high-rise office building projects under the project owner’s point of view. It’s recommended that analytical research of great depth on the specific benefits of this theory to prove its great efficiency should be carried out. Besides, the higher rates of huge skyscraper investment projects with progressive schedule management techniques need to be penetrated. And after all, the further studies should make polydimensional analysis to draw the overview painting of the modern project management discipline.

His thesis abstract is copied and posted.

Abstract

Project schedule management, which is described and analyzed in a mind of great depth in A Guide to the Project Management Body of Knowledge by the Project Management Institute, is one of the most important knowledge areas of modern project management and interacts closely with other processes. It is a really tough challenge that most of project managers today are aware of but not all of them have done well.

The final report focuses on construction project schedule management for high-rise office building projects in Vietnam from the viewpoint of the owner’s project managers. By reviewing several researches and factual studies on this field, knowledge as regards owner’s project schedule management will be explored gradually.

Through the case study of a typical office building construction project, PetroVietnam Finance Centre in Danang City, the critical issues that affect owner’s project schedule management would be investigated and analyzed. Some proposed solutions based on the reviewed knowledge above will be discussed in order to help project managers improve their project schedule management professionalism better.

Project Owner’s Quality Management System: A Case Study of Sails Tower Project

In recent years, the construction industry in Vietnam is being been recognized having a great contribution to national development as investment has been intensified in many fields such as infrastructure development, industry and public projects. However, more attention have been given to quality management because of the poor quality of some construction projects. Because of these reasons, the development of quality management system is most important concern not only for Contractors, Quality Consultants, but as well as for the investors or developers.

Mr. Nguyen Trung Kien made a research which primary objective was to study the application of Quality Management System (QMS) of Project Owner in a construction project from design to construction phase.

Conclusion

In general, most of the requirements of quality system have been covered and presented in the existing system. However, it was revealed that problems such as missing contract review, improper coordination and communication, lack of the process control, control of quality records and the inspection status monitoring during the course of work are the reasons that caused major problems to owner and caused schedule delay and generating V.O.

In addition, findings showed that there were problems with decision inconsistency relating to quality on job site caused rework and schedule delay. Obviously, besides the reason of work procedures, it would also be the reasons of different quality level and quality perception. Therefore, it is necessary to conduct the internal quality audit and provide training at different position in order to gain the same level of quality perception in the project team.

The causes and the consequences that generated by these missing processes are summarized in the table below.

The complete QMS would be achieved if the missing requirements as mentioned above should be added in the existing Quality Management System. Aside from that, the quality culture in organization should be set-up so that the Company can reach the Total Quality Management.

His thesis abstract is copied and posted.

Abstract

The report expresses the key issues in Quality Management System (QMS) that known as the critical factor for any organization wants to develop and survive in the free trade market.

This study, which refers to the theories and the standards system, has expressed the concept of quality in construction, the QMS in organization, system requirements for owner’s QMS in construction and its benefits. The study has briefed the factors that most effect to project quality studied from public reports and the key points to control project quality from the design to construction stage. The report has introduced a QMS to the property developer for the purpose of amendment to the existing QMS in order to obtain a complete QMS for better managing project quality.

Report the findings of a research study, which was undertaken to examine the underlying factors affecting the quality of a building project. It also aims to identify factors that show a strong correlation to good quality performance. The ultimate goal is to provide clients, project managers, supervising consultants and contractors with information that can help them become more efficient with their limited resources and, as a result, achieve better quality outcomes.

AITCV students visit AIT main campus in Thailand

The AITCV Students from Hanoi and Ho Chi Minh City arrived on February 26 for a week-long site visits, lectures and field trips. They will be here in Thailand until March 6, 2011.

In this photo: 1st Row (L-R): Mr. Bui Viet Thi, Mr. Tran Xuan Canh, Mr. Tran Viet Sinh, Mr. Nguyen Nam Cuong, Dr. Theerathon Tharachai, Dr. BHW. Hadikusumo (MPM&CEIM Coordinator), Dr. Nitin Afzulpurkar (SET Dean), Prof. Said Irandoust (AIT President), Prof. Joydeep Dutta (AIT Vice President for Academic Affairs), Mr. Noppadol Jaisue, Dr. Oulawan Kulchartchai, Ms. Kieu Phuong Ly, Ms. Nguyen Thi Thu Nga, Ms. Tran Ngoc Bich Tram, Mr. La Nguyen Bao.

2nd Row (L-R): Mr. Pham Viet Cuong, Mr. Chau Anh Tuan, Mr. Tran Minh Nghia, Mr. Vu Van Tinh, Mr. Bui Thanh Nam, Mr. Nguyen Trong KHoa, Mr. Nguyen Nhat Tai, Mr. Ngo Quoc Thai, Mr. Nguyen Thai Son, Mr. Tu Thien Tu, Ms. Phan Hong Ngoc, Ms. Dang Trinh Thanh Phuong, Miss Junya Phuangphay, Miss Huyen Thanh To, Mr. Vuong Hoang Thang, Mr. Pham Quang Cuong, Mr. Tran Phi Long, Mr. Thanapon Buaklom, Ms. Woranuch Chumchat, Mr. Ngo Hoang Linh

3rd Row (L-R): Mr. Nguyen Duc Huan, Mr. Nguyen Thanh Tung, Mr. Huynh Thanh Quang, Mr. Nguyen Anh Khoa, Mr. Ngo Thanh Duc, Mr. Hoang Manh Chi, Mr. Nguyen Viet Cuong, Mr. San Visal, Mr. Le Quang Son, Mr. Vo Khac Kien, Mr. Nguyen Hong Thanh, Mr. Puoy Puthitha, Mr. Hout Venghong, Mr. Nguyen Thanh Tam, Mr.Senjam Romero Singh

Risks Affecting Construction Cost in Vietnam

In project management, there are four core functions: scope, time, quality and cost. In private or business project, cost considered the most important thing. In fact, it is difficult to find a project which initial and final cost are the same despite of owner’s best effort to control the cost.

In any construction project, there are many risks affecting construction cost including, external (economic, politic, legal problems), internal risk (design, contractual, technical), direct risks (inflation, changing of government regulations) and indirect risks (technical problems, delay, contractor capability). In general, risks affect project costs.

Ms. Le Ngoc Diep made a study on the managing risks affecting construction cost in construction phase including evaluation, analysis and response to help owner control the construction cost within authorized budget. The main objective of his research is to study owner’s management status of risk affecting construction cost in Vietnam construction project and suggest recommendations to improve it. In order to achieve this main objective, sub-objective were needed to accomplish such as follows: (1) study the risks affecting construction cost in construction phase and response applied in specific urban center project; (2) study other common risk affecting construction cost in Vietnam construction projects; and (3) assessment and suggestion in order to help owner manage risk more effectively

Conclusions

Construction project is risky due to huge capital, long time implementation and many stakeholders. The awareness on risk management is not that good in Vietnam construction project. In order to limit the effects of risks and control the cost within authorized budget, the owner should carry out appropriate management risk and involve all systems in this process.

In this report, Le Ngoc Diep wanted to study on the status of risk management, in terms of risk affecting construction cost and response applied of one specific construction project which is Chi Linh urban center project.

Over view of managing of risks affecting construction cost in Chi Linh urban center project

- There is no appropriate risk identification (risk list and risk symptom) in the project, and the risk management is not deeply comprehended.
- Awareness of the top management is limited, which lead to design change in construction phase.
- The cost of topography and geological survey is limited.
- The contract document and personnel management is inadequate.
- Risk monitoring and control is passive.
- Awareness of project manager and project team member is not high.

The risks affecting construction cost in Chi Linh urban center project
- Wrong estimate
- Design changes
- Inflation
- Site condition difference
- Poor capability of PMU
- Unclear contract conditions
- Poor site management

The other most popular risk affecting construction cost overrun according to Construction Magazine Census in 2009
- Poor financial capacity of the owner
- Poor financial capacity of the contractor

Responses applied in the project and recommendations are given below

His thesis abstract is copied and posted.

Abstract

The construction industry is one of the most dynamic, risky and challenging businesses because of implementing time is very long with huge capital and many stakeholders.

Risk is inherent in construction projects and risk management in construction projects has been recognized as a very important management process in order to achieve the objectives in terms of time, cost, quality, safety and environmental sustainability. Let say, we are going on the road with the definitive finish, but on that way many obstacles, difficulties facing. So if we do not manage we cannot reach the finish or waste time and energy to reach it.

In construction there are some objectives, but one of the most important thing is cost of project is in authorized budget. There are many risks affecting cost and profit of project from initial to close out phase. In this study I concentrate on risks affecting construction cost and solutions helping owner manage the cost effectively and efficiently to ensure the cost is in budget of project.

The Delay Factors in EPC Contracts in Viet Nam: Case study of Uong bi Thermal Power Plant

Delay in any construction project is inevitable. In construction stage of the project, anticipating many factors that cause delay is one of the important works of the project manager. Therefore, project managers should give solutions for these before the construction starts. However in Vietnam, sometimes both owners and consultants do not care about this, which is why many construction projects are delayed.

In particular, all thermal power plants, fertilizer plants and other projects executed by EPC contractors were delayed by usually 1 to 2 years.

Even though various studies have been considered to know the causes of delays, still, seldom discuss about the common and general causes of delay in construction projects. Thus, comprehensive study on these delays is essential. Since the problems are rather contextual, the study needs to focus on specific causes of delays. Mr. Tran Van Trung made a case study to find out the main factors causing delay and affecting other aspects in Thermal Power plants in Vietnam at all stages of projects.

The objectives of his study were to (1) identify major delays in Thermal Power Plants in Vietnam; (2) identify the major cause (reasons) of delays in Thermal Power Plants in Vietnam; and (3) recommend strategies for improving project delivery based on the finding from the study.

Conclusion

Delay in the construction industry is a serious problem in general and in all the coal-fired Thermal Power plant in Vietnam in particular. The project which was investigated in this study exhibits a delay like in all power plants in Vietnam. Therefore, the results of the research provided a framework for project managers who can better understand the dynamics of project management and taking efforts to reduce incidences of delay.

By administering and analyzing factors affecting the project, this research has identified problems related to delays during construction phase. From these results, once again, it is noted that most causes of delay of the project related to Consultant Company of owner who set up F/S and surveyed site conditions before, and Fishner Company as A/E of owner. Furthermore, subcontractor as PM caused delay in the highest impact, since the quality of its equipment was not reliable and the quantity was not asynchronous in delivery.

In this study, twelve major factors were analyzed to find out the causes, impacts and solutions of delay problems during the construction stage. Although these problems may be unprejudiced or subjective reasons, they were also originated from carelessness in the implementation, management or supervision. Then, this research had deeply analyzed other factors that also affect schedule for each case and summarized some reasons behind these delays, and proposed some recommendations belowwhich might enable to develop the main contractor organization to achieve one of the major goals in power plants which the on time completion.

His thesis abstract is copied and posted.

Abstract

In construction industry, a project is known to be successful when it meets three fundamental criteria such as finishing on time within the budget, the prescribed quality requirements such as satisfying customer’s demand and adapt safety in operation stage. Unfortunately, all of Thermal Power Plants built in Viet Nam had problems of project management leading to their delay. Investigating these problems has become project manager’s indispensable demand.

In general, the problems involved with project delays are solvable. In making effort to solve these problems, the critical factors influencing negatively on construction duration need to be discovered. Hence, it is very important to establish a systematical approach that will be used as a tool for the investigation.

This report will assess and analyze twelve factors causing the delay problems in Uong Bi Thermal Power Plant was executed in the North of Viet Nam. The qualitative method, basically is based on the principle of assessing the risk level of factors impacting negatively on the progress of the project, and it is conducted to fulfill the objective of the study.

Finally, some solutions dealing with project delay problems in construction executing stages are proposed.

Effectiveness Of Feasibility Study Analysis In Apartment Building Project

The construction projects present a unique situation where each project has different situation and parties. One of the important stages involved in a construction project is the preparation of the feasibility study. Feasibility study is conducted during the formulation phase of Project Cycle. This verifies whether the proposed project is well founded, and is likely to meet the needs of its intended target groups/beneficiaries. The study should design the project in full operational detail, taking account of all policies, and technical, economic, financial, institutional, management, environmental, socio-cultural, and gender-related aspects.

Construction is a complex field, costly and risky. In recent years, the construction industry in Vietnam is having a good reputation of rapid development. However, many large projects invested by private investors are still facing incorrect cash flow, missing indirect cost, less profitable or cost overruns, and feasibility study is not suitable according to economic environment.

To minimize these problems, client needs to improve their skills and abilities in dealing with project Financial Feasibility Study. Recessions and poor economic times have put pressure on the average company for better using effectiveness tools in this stage.

Mr. Truong Ngoc Dung made a case study about the Twenty Six Storey Apartment projects which was invested by Company ABC. The objectives of his study were to: (1) conduct an exploratory study on the factors and process used in financial feasibility study; (2) develop a framework for an effective financial feasibility for Apartment Building Project; and (3) conduct a case study to validate the effectiveness of the framework

Conclusions

The case in this report describes a practical implementation of the Feasibility Study stages in Apartment Building Project of Vietnam in general and Ho Chi Minh City in particularly, and obviously revealed the factors which can seriously affect the success of the project. In fact, Vietnam at present has enormous efforts to overcome policy and reduce the cumbersome procedures in investment, but investors still face a lot of problems (Financial Feasibility Study) which occur during project implementation.

In conclusion, the report may not only offer the effective method to make Feasibility Study in the first stages of project implementation, but also clear description that the major factors may affect the efficiency budget projects, that most projects in Vietnam are all experiencing: the problem of cost overrun, bankrupt and project costs incurred up compared to initial estimates.

Recommendations for further study

- This research was concentrated on finance like estimated cost, revenue and how to analyse project financial. However, other influence factors such as local politics, public relationship and strategy of the owners did not mention.

- It is recommended to make a Feasibility Study at difference stages such as design stage, construction stage and after operation and transfer stage for the main purpose of improving the projects later.

- Sensitivity Analysis is also needed to recognize the priority factors after calculating financial factors for the Apartment Building project. These factors are of big concern and have the ways to manage it.

- Mores projects have to be studied in order to get a better result and it is highly recommended to investigate the effectiveness of each strategy by quantitative data.

His thesis abstract is copied and posted.

Abstract

The Real Estate investment is one of the most dynamic, risky and challenging businesses because of their implementing time is very long with huge investment capital and various participating components. Furthermore, this field has poor skills for making Feasibility Study, with many major projects failing to finish on time and cost targets.

Feasibility Study of construction project used to get the alternatives of optimal land use that give the highest profits. Feasibility study analysis also gives information about value of investment and the benefits that investors will get. Define return of investment can be seen from feasibility study. Commonly, Net Present Value (NPV), Internal Rate of Return (IRR) and Benefit/Cost (B/C) are the values that used by investor to consider this project is feasible or not.

The purpose of this study to identify effectiveness methods, main major estimated factors that will be occurs in this stage. To effectively making the financial feasibility study in construction project, it is necessary for oriented path to identify important factors, then provide a suitable tool to measure their effects in each stage of Financial Feasibility Study life cycle and suggest the effective solution methods as minimized/maximized, shared, or accepted.

Design Management in Design-Build Project Base on Design Team of Contractor Perspective

The Design – Build method has many advantages, contractors have to manage some new factors that are not their responsibilities based on the traditional project approach such as design duty, quality of design, design management issues and even authorities approval.

After the contract is awarded, main contractor or design-builder have to established design team promptly and set some roles for each design member as well as define obviously the project scope. Therefore communication, coordination and collaboration between the design teams are significant key leads to project success.

On the other hand, design team also take care authorities submission – a sensitive point which affect project schedule – concurrent with design development progress. Design management had to deal with both tasks in tight schedule, construction permission deadline pressure and balance between main contractor requirements and the owner needs.

Experience was also an issue that design management had to deal with. In order to save design fee, main contractor normally tended to hire design teams whose competence was just enough to develop the preliminary design that provided by the owner. Meanwhile experience of design team who could find out mistakes from the owner concept as well as control changes at initial project phase was underestimated.

These above factors may be due to some inherent problems that contractors and owners have to deal with in Design-Build process. Therefore, Mr. Nguyen Cao Bao Luat made a study to investigate the following issues:

- Coordination and communication between parties
- Lack of time and inexperience design team
- Level of concept and preliminary design which conducted by owner
- Change order and extra work orders
- Design error

The objectives of his study were to: (1) identify design management problem in D-B projects base on architectural design perspective; (2) investigate the nature of problems in order to find causes and solution; and (3) propose a system how to manage design: coordination, interaction for design-build project.

Conclusions

Lessons Learned from JCV Project case study

According to project final report document which done by both contactor and the owner at JCV project, the essential lessons that they learned are as follows:

1. Design-Build team should be carefully chosen in term of experience by the owner;
2. Involved parties should be prepared carefully to deliver the project;
3. Preliminary design which done by the owner should be enough information and specification of performance should be priority;
4. The owner should leave design guidelines "loose," because design-build team will work creatively under performance criteria; and
5. Communications among the involved parties should be opened and maintained particular between design team and the owner.

Summary of lessons learned form case study based on design team perspective


Some keys to success for design – build project in particular for design management

1. The owner and design-build team should create a collaborative environment for working at the beginning of the project. Good communication among key team members and understanding between designer and builder are keys leading to project success.

2. The owner should select and work with the pre-qualified design-build team who has previous experience with similar project types is the essential core. The design-build team experience helps the owner study geographic location and commit that design-build team have ability to deliver a good design and quality of construction are key factors.

3. The owner should make sure that the level of designer team and construction team are meeting the requirement organization of the project, because at equal level, communication will be effective in term of team performance.

4. Take the contractor/construction team into the project as soon as possible to review the concept as well as technical drawing. The contractor should be expected to participate in the preliminary design.

5. The owner should use a concept design to work with the design-builder team to develop a preliminary design. Make design decisions early starting with the Customer Concept Document, Request for Proposal and Concept Design.

His thesis abstract is copied and posted.

Abstract

Design and build is a method of project delivery in which the design and construction phases of a project are combined into the contract, usually awards on either a low bid or best-value basic.

In design-build, the A/E firm and construction contractor have an incentive to become and integrated team that works concurrently on the design and construction phase of different segments of a project, with the potential to expedite delivery and better control product quality and cost.

However, design-build has a few drawbacks, as well.

• The system's short-cut design process. Some steps are reduced
• Owner has their own conceptual planning and schematic design which may not be done by professional A/E firm. The level of preliminary design will impact cost and quality in design development stage and construction stage also.
• The builder is also the designer, it is only natural to expect that the designs will gravitate to technologies most preferable (read profitable) to the builder.
• Inherent checks and balances between design and construction teams no longer independent.

Even though Design–Build (DB) arrangements have several advantages, project contractors are still studying and improving it. This may be due to some inherent problems that both contractors and owners have to face in their D-B projects. This study investigates the problems and difficulties that design team of contractor deal with and how can help the contractor overcome these problems though design management.