Development
of Quality Management System in Hospital Construction Project - A Case Study of
the Projects Management Board of Investment and Construction of Thoi Lai
Districts
by
NGUYEN
TIEN THUC
Abstract
The report raises important issues
in quality management systems (QMS), it emphasizes the important factors for
any organization that would grow and survive in the free trade market.
In which this study refers to the theory and the standard system, presents the concept of quality in construction, models of quality management systems in the organization, the requirements necessary for system quality management of the Owner in construction and its benefits. The research presented briefly the factors most affecting the quality of the project from the public report and the key points to control the quality of construction from design phase to construction phase. The report introduced a model of QMS for the construction company for the purpose based on the available model of quality control and edit the successful application of model quality management of the company to have is a project that really matter.
In which this study refers to the theory and the standard system, presents the concept of quality in construction, models of quality management systems in the organization, the requirements necessary for system quality management of the Owner in construction and its benefits. The research presented briefly the factors most affecting the quality of the project from the public report and the key points to control the quality of construction from design phase to construction phase. The report introduced a model of QMS for the construction company for the purpose based on the available model of quality control and edit the successful application of model quality management of the company to have is a project that really matter.
Report the results of a study, carried out to examine the basic factors affecting the quality of a construction project. It also aims to identify the factors showed a strong correlation to performance quality. The ultimate goal is to provide clients, project management, monitoring, consulting and contractor information can help them become more effective with their limited resources and achieve the ultimate goal better quality.
Executive summary
Rationale of research
This research has been conducted to study quality issues in
construction projects of Vietnam, in recent years quality of construction works
marked as question in public as well as private projects.
Objectives of study
To propose recommendation for improvement in quality of
construction by studying and analysing
quality management systems and practices in construction projects,
quality management system in development and implementation in hospital
construction project.
Methodology
In this research, case study approach has been used to focus on
studying and analysing different sources of data to develop a quality
management model for owner
Exploratory research is used in reviewing the literature to
develop a model for building construction projects in Vietnam.
Findings and conclusion
By observing case of hospital construction project based on available data and observations it is very
much clear that the responsibilities at each level are clearly defined. The
overall management system of the project is clearly defined and managed, but
still there are some problems in some areas which needed to examine.
The project staff needs to train and encouragement for quality
of work, leadership and stability within organization.
Morale improvement of staff, customer focused and quality checks
from start of conceptual design.
Recommendations
Need of a clear mechanism from project manager to improve
quality in construction and to reduce risk of early quality.
·
Control
measures must be designed from the product when completed.
·
To
determine the quality control tasks from the beginning.
·
To
select the contractor fully qualified and experienced.
·
Regular
training and quality control training for staff.
Need of developing evaluation system from owner side, which will
collect and store updated data the contractors completed projects. The
evaluation system clearly defines the method of assessment.
·
Develop
a quality benchmarking assessment skills of construction contractors, materials
and equipment during construction.
·
Establishing
a benchmark for assessing the safety and sustainability of the project.
·
Establishing
a benchmark for assessing the response of work with the regulations on
construction rules and technical standards may be applied to build the project.
·
Establishing
a benchmark assessment of the art construction.
·
As
a basis for evaluating and scoring capabilities businesses such as contractors
involved in tendering for other projects.
·
As a basis, the documentation for quality
control of a new work.
·
Making facilities and materials for the
workshop on improving quality control in order to draw experiences for
subsequent work.