Tuesday 19 March 2013

Turnkey/Epc Contract Administration For Chemical & Fertilizer Project - A Case Study Of Di-Ammonia Phosphat (Fertilizer) Project In Vietnam

In order to meet the needs of chemicals and fertilizers in Vietnam, the Government has many projects which are being done under Vinachem. To develop these projects, Vinachem needs to consider which contracting method is appropriate for its particular institutional and technical strength and weakness (including access to financing). Export financing tend to favor the turkey contract/EPC contract and many developing countries are willing to adopt a turkey contract as a mean of financing a project (Merna and Smith, 1990). Turkey contracting is appropriate for both employer and contractor who have knowledge and experience of it.

However, in the past, Vinachem developed project under Design-Bid-Build form. The project is separated into many packages. The employer managed the project and solved the interface and conflicts, but it usually applied for small and medium size under about 50 million dollars. Some trouble happened at the closed out stage of project, because of the employer’s decision to separate it into many packages. At the commissioning and performance test run, no one is fully responsible for this duty, it made difficulty for employer.

Recently, Vinachem developed three large scale projects on investment. The chemical-fertilizer plant cost about 500 to 600 million dollars. All selected contractor comes from China and the quality is not so good in contract and project management. Most of the major and modern chemical and fertilizer projects have never met the high expectation. Therefore, this project is determined as critical case and selected in order to learn lessons for the further project.    

Due to the advancement in process and technology needs in developing countries, especially Vietnam, the chemical & fertilizer projects are increasing in size and becoming complex. As the result, contract forms are more complex and difficult, and causing adversarial impacts such as increase in number and frequency of claims and disputes, besides time and cost overruns. To overcome the worsening scenario, it is essential to develop a system that can assist the contract administrators to understand and evaluate worth of their claims prior to taking it to litigation (Lyer et al, 2007).

Nguyen Hong Hanh made a case study which aimed to: (i) examine the organization structure of the project and their performance with contractor’s effort in EPC project; (ii) study contract administration practice in EPC of Di-ammonia phosphate project problem in term of time and cost objectives; (iii) conduct comparative study of important clauses between International Standard Turnkey Contract (FIDIC Silver) and Di-ammonia phosphate Contract to identify strengths and weaknesses, and (iv) generalize and purpose the recommendation for improving EPC Contract implementation process for chemical & fertilizer project implemented by Vinachem.

Conclusion

The contract management is essential for construction project in every stage from conceptual phase until project completion. The appropriate contract administration is significantly important to determine the success or failure of any construction project. It is impossible to know unforeseeable difficulties in advance and complicated to cover all possible risks of both parties during contract negotiation stage. Different projects have different uniqueness in many ways such as organization administration, nature of construction work itself even when it is copied from another similar project. There are many types of International contract forms for Turnkey/EPC project to give guidance; therefore, both of parties need to consider which contract form is appropriate for uniqueness of project characteristic such as particular institutional and technical strength and weakness of parties.

Although it offers several advantages for large and complex projects, it brings some risks and complexities. Each contract form affects in its own way the allocation of risk and responsibility and co-ordination of the project. The most successful turnkey/EPC projects have been those where most contingencies were resolved in negotiation prior to contract signing. Turnkey procurement method is suitable for both employer and contractor who have knowledge and experience of it in past.

The result of this study are presented into three main categories, namely, organization analysis in DAP project, analysis the procedure and comment with actual execution, and comparison of DAP contract conditions with FIDIC Silver Book.

(1) Organization Interface Analysis in DAP project

As a result of the organization analysis in DAP project, some factors are found out which negatively affect to the performance of project. These all factors affect the actual execution, some factor may occur in the future.

(a) Negative during negotiation with Licensor:
      - Lack of consistency to deal with Licensor during the Bidding and Negotiation.
      - The method for working with Licensor

(b) Negative factor of interfacing of scope between Contractor and Owner
      - Interfacing during execution of three main packages has separated in the project   (administrative area and road by Local; Process areas by foreign contractor and railway system by Owner) may occur due to deference schedule.

(c) Negative factors of Employer’s Organization in DAP project
      - Lack of Co-ordination among employer’s organization
      - Lack of experience and knowledge of employer’s personnel in turnkey/EPC contract.
      - PMC is mobilized for project too late.

(d) Procedures in execution
      - Engineering, Procurement and Construction are clearly to execution.
      - Way for execution may difference among parties relate to project.

(2) Contract Administration and Critical Problems at DAP project

Though the study contract administration from mobilization, project organization, procedures, schedule and payment method of project, it would be impossible to identify all problems in DAP project due to the project just start in May 2012. It may forecast based on analysis above. Most of critical may or apart has happened as follows:

  - Time and Cost impacted by Licensor
  - Schedule delay in interfacing among scope of Owner and Contractors.
  - Time impacted due to site preparation and some temporary system provided by Owner.
  - Schedule delayed due to payment method, may cause the overall schedule in the future.

There are many factors caused to schedule delay of DAP2. Among of these, the significant factor is payment delay to Contractor, it make the Contractor cannot catch progress and speed up the project ahead. Consequently, this fact may lead to be late procurement of materials. Otherwise, other parties relate project such as the Licensor, PMC, and other contractor should consider carefully.

(3) Comparison of DAP contract with FIDIC

The potential problems found in this study caused from inadequacy contract administration to cover the risk of management in the employer’s organization. As a result of investigation in DAP contract, the Contract Price was not adjusted to take account with some conditions related to cost that unforeseen difficulties, lack of co-operation the employer’s personnel, interfacing among parties relate to project, payment method, hence the employer typically placed the risks regarding on the contractor. Consequently, due to the absence of some sub clause that coordination of the employer’s organization and payment schedule, the contractor has no potential claim to the employer.

Recommendation for improving EPC project in chemical & fertilizer field in Vietnam

The contract administration among the parties should provide a proper fair risk allocation that covers all possible risk in accordance with the nature of each project. The feasibility study is a significant role to determine not only any possible risk during contract negotiation stage but also long term and short term benefits of the particular project. In order to achieve success of chemical & fertilizer project, the contractor should aware of all possible risks including organizational risk, additional payment risk, payment method risk, interfacing of all participants should develop effective communication and coordination system.

DAP contract complied with Silver Book. Hence, according to Huse, (2002), the conditions of contract for EPC/Turnkey Projects (FIDIC Silver Book, 1999) are not suitable for use in the following circumstances:
   - If there is insufficient time or information for tenders to scrutinize and check the Employer’s Requirements or for them to carry out their designs, risk assessment studies and estimating
   - If the Employer intends to supervise closely or control the Contractor’s work, or to review most of the construction drawings.

If a contractor needs develop the EPC contract on chemical & fertilizer project in Vietnam, there are some useful recommendations for EPC contract administration that should be considered as following:

(i) Licensors - Set clear provisions of Licensor and its responsibilities before EPC contract.

(ii) Payment term
     - Set clear provision on payment method & term, considering carefully the cash flow and agree with Owner in advance, may consider sub-clause in FIDIC Silver Book.
     - Payment should pay thought Consortium Leader to control other member.

(iii) Extension of Time
     - Make sure that to entitle time extension due to any delay, impediment or prevention caused by not only the Employer but also its personnel.

(iv) Employer’s Personnel
     - To provide Employer’s Personnel Clause if a contractor needs to coordinate with employer’s organization.
     - To provide for a remedy in the event that employer fails to ensure that his personnel cooperate with the contractor’s effort
     - The time limit for the employer’s schedule delay should be provided in the provision; otherwise, if the contractor suffers delay, the employer should pay for acceleration cost.

(v) Risk and Responsibility
    - Describe adequate definition of their responsibilities and provisions for impact of any delay or damages due to failure of its responsibilities
    - Clearly identify and allocate risks through the owner/sponsor's procurement/contracting policies and procedures
    - Set clear interface and request proper conditions with Owner and other parties involved to project.

The thesis abstract is copied and pasted below.

Abstract

The contract administration is essential for construction project in every stage from conceptual phase until project close out. The appropriate contract administration is vitally important to determine the success or failure of any construction project. In recent years, turkey/EPC projects have seen rapid growth and have been a popular system in public sector. Due to the development in construction industry, the natures of construction project are increase in size and becoming more complex. In order to decrease number and frequency of claims and disputes, it is essential to have knowledge, understanding in contract administration and strong negotiation skill. The objective of this study intends to assist the process of turnkey/EPC contract implementation in chemical & fertilizer project in Vietnam, which is increasingly developed in public sector.

This study emphasizes particular on turnkey/EPC contract implementation of chemical & fertilizer project in Vietnam, Di-Ammonia Phosphate Project (DAP) as a critical and single case. Due to the project just has started in May 2012 and only getting about 30% engineering, so limit of information from project, and therefore this study is conducted from mobilization and procedures of project on engineering, procurement and construction, it also focus on critical issue relate to schedule delay and payment process of project and comparative between contract and FIDIC Silver form.

Finding from this study is that inadequacy contract administration to cover the risk of management in the employer’s organization, the dealing with Licensor and payment issue are concerned as the weakness of the project contract from the point of view of contractor. Accordingly, unclear contract conditions may lead to the dispute arising and losing chances to recover claim. To overcome the worsening situations, it is recommended that the contract administration among the parties should provide a proper fair risk allocation that covers all possible risk in accordance with the nature of each project.

Thursday 14 March 2013

Safety Management in High-Rise Construction

High-rise buildings are the current trend in construction nowadays because of its convenience, advantages, architectural design, grade and luxury. Not known to many, it has many safety risks for occupancy. Mr. Nguyen Phu Hoi made a case study which mainly focused in safety aspects to come up with the solutions on how to control risk and to prevent accidents as much as possible as well as to foresee/handle emergencies/contingencies during the construction duration.

The most frequent problems/accidents related to safety in high-rise construction often include:
1. Ladders
2. Falling Debris
3. Falling From Heights
4. Electrical shock & Machinery
5. Trips and Slips
6. Crane and hoist operation

Due to time and resources constraints, Mr. Hoi’s study focused only in the following objectives:
1. To study SMS (Safety Management System) at a high-rise construction project in Vietnam
2. To study safety risk in construction of high-rise building in Vietnam
3. To analyze strength, weakness and propose recommendations for improvement of safety in high-rise construction in Vietnam

Conclusion

Throughout the core basis of safety literature and actual high-rise tower now under construction, the main important issues can be summarized as below:

(1) Summary of Safety Management System (SMS)
           
The SMS is a must for every construction project, especially for high-rise construction because this area is consisting of many latent hazard and risk. Without SMS, the owners, developers, investors, shareholders, and managers cannot reach the goal and target as expected. On the other hand, the contractors, suppliers, installers, and workers cannot fulfill and complete their mission.

In overall, without SMS, the construction of a high-rise will become very dangerous and the casualty/damage cannot be prevented. The SMS must be set up and strictly implemented and it should comprise of the main frames:
-          - Safety Policy
-          - Safety Organization
-          - Safety Plan & Program
-          - Hazard & Risk analysis and identification
-          - Safety Documenting & Recording
-          - Safety Review & Upgrading

In addition, high-rise construction project should also have strong and powerful PM/CM team who will monitor, control, and handle the safety matters (e.g. review and approval of safety plan/program submitted by the contractors and sub-contractors). It is also their duty to strictly implement these safety plans which normally and basically include the following: 

- Safety management/hierarchy/organization
- PPE availability, use and condition
- Scaffolding (fixed and mobile) including ladders & platforms
- Electro-mechanical activities and controls
- Site status
- Temporary power supply and tools
- Health & welfares
- Storage condition
- Fire prevention
- Waste/pollution control
- Monitoring and control of working on height
- Aid/first aid and evacuation
- Emergency plan for unanticipated circumstances

It is recommended that for bid and high-rise construction project, the owner should seek and hire a professional project management team usually PMC companies (project management consultancy), as the project & construction manager and their representative as well. The PM/CN then will be enthusiastically and heartily dedicated to the multi-goal completion of a high-rise construction project: schedule reached, within budget, quality achieved and also well perform the high safety requirements/demands.    

The PM/CM as the owner representative should have strong and effective ways to force all contractors and their subs at site to totally and absolutely comply with safety rules. It is necessarily to cleverly apply the method of fine and reward to guarantee the safe situation at site workplace.

(2) Summary of Hazard/Risk Identification:

This is the most important portion of every specific SMS especially for high-rise project. Depending on the specific condition and particular situation, the PM/CM should:

(i) Thoroughly analyze all aspect of the project: geographical, structure, sub-water, vicinity, surrounding inhabitants

(ii) Far-seeing and fore-seeing for all possible causes/reasons may lead to hazard/risk

(iii) Focusing in the most would-be hazard/risk of high-rise construction: fall/falling, trip/slip, fire, electrical shocking/flashing, tower crane/hoist, lift/elevator, scaffolding, PPE

(iv) Periodically and frequently (weekly/bi-weekly) conduct site-safety check carefully and thoroughly. The same for site-safety audit

(v) Evaluation the site-safety check/audit and requires improvements

(vi) Always available for an emergency plan to cope with an unanticipated circumstance (drill of evacuation…)

(vii) Always keep best relationship for availability of a hot-contact with nearest local authorities and utilities

(viii) Frequently review, analyze and search for other possible hazards and identification of its risks

(3) Strength & Weakness of the actual SMS at Pullman Saigon Center project

Strength:

-    - Strong and powerful: the PM/CM monitor, control and force the contactors & their subs to execute the safety rules.
-    - Standardized & professional: the safety rules & items based on the advanced standards/norms of site-safety and implemented by a long-history PMC like Turner.
-    - Sufficient: the SMS and its rules/items comprising the most frequent issues in high-rise construction

Weakness:

-     - Lack of identification of hazard/risk from some potential possibilities such as: glass wall, lift, sub-water, overhead power line
-     - No considering on the role of 3rd safety party for audit/verification
-     - Only involving the actions in construction phase.
-     - No mentioning the other phase: commissioning and delivery
-     - No mentioning on safety training, especially for induction training
-     -Take much time much, paper for meeting and inspection so the time schedule may be impacted.
           
(4) Suggestions & Recommendations

-     - Build-up a comprehensive safety plan and extensive safety programs: the plan should involve all factors that possibly cause risks and hazards of unsafe conditions.

-    - Strictly abiding and complying with local code and governmental regulations and stipulations.

-    - Build and maintain very good relationship with local authorities and utilities.

-    - Pay special attention on the geographical, geological, environmental, hydro-geological characteristics of the area, to foresee/ anticipate suitable counter measures and actions.

-    - PLAN – DO – CHECK – ACT: strictly and thoroughly executing the established safety plan/program; frequently review and improve for better outcomes.

-    - NO COMPROMISE on safety especially in high -rise construction.

-    - Ready for safety egress in site for rescue and emergency exit

-    - Emergency Action Plan: ready for reaction plan/scenarios to any unexpected circumstance/contingency; prepare plan, scenarios and evacuation method for readiness and coping with even the worst case might be happened: fire, collapse, seismic, terrorism

-     - Periodically organize training, re-training for emergency drill/rehearsal and contingency scenarios of evacuation.

-    - Check and review design for specific items which may cause risk of un-safety by professional 3rd party.

-    - NO SMOKING at construction site: so no hazard and no risk for fire occurrence. Of course we should strictly control and monitor all possible causes and reasons may lead to fire and explosive from materials and chemicals and from interaction among themselves.

-    - Increasing safety awareness: although we have rules, notices, regulations, fine sufficiently but the hazard/risk/accident are still be possible to occur. In order to avoid and prevent more and more the possibility of hazard, risk and accident, the awareness/perception on safety in high-rise construction of every involved people must be increased and enhanced.  

This can be got by education level of every worker, person participated on site. This can be increased by frequently training/re-training them on safety subject by various type: oriented safety, 15-minute tool-box meeting every morning, safety inspection daily, weekly safety audit, safety signs/panel/billboards/notice on site, safety lunch for every 100,000 safe-working hours.

-     - Motivation and incentives: similar to job and wage, performance and bonus; safety in high-rise construction needs to have encouragement to the people who are good examples for well-performed of safety on site. There are various ways/forms to enhance and support safety goal: safety lunch, safety lottery, safety award to the best-performed worker, bonus, pay-rise, promotion etc.

-    - More attention – less occurrence: the more attention on safety the less accident and problems occurred.

-   - Strengthen functions of employers and supervisors: employers and supervisors must ensure compliance with the provisions of the OHSA and its regulations. Key requirements for employers include:
(a) Employer

(i) instruct, inform and supervise workers to protect their health and safety
(ii) appoint competent persons as supervisors
(iii) take every precaution reasonable in the circumstances for the protection of a worker
(iv) prepare and review at least annually a written occupational health and safety policy, and develop and maintain a program to implement that policy if the workplace has six or more full-time employees
(v) post a copy of the occupational health and safety policy in the workplace, where workers will be most likely to see it

(b) Supervisors
(i) ensure workers work in compliance with protective devices, measures and procedures required by the act and regulations
(ii) ensure workers use or wear any equipment, protective device or clothing required by the employer
(iii) advise workers of any potential or actual health or safety dangers known by the supervisor
(iv) if required, provide workers with written instructions on the measures and procedures to be taken for the workers’ protection
(v) take every precaution reasonable in the circumstances for the protection of workers

* Frequently carry out preventing methods/measures for safety:
* Periodically check and verify crane/hoist by 3rd independent parties.
* Frequently training and certificating operators
* Review and amendment/adjusting safety plan/program from safety audits

-                      Frequently TRAINING on safety to all workers. Make sure them always to keep in mind that safety does not depend on luck or destiny but it depends on themselves. 

His thesis abstract is copied and pasted below.

Abstract

Construction is indispensable for the growing up of any country and cities. The more development of society/community, the more projects are going on. Construction industry brings up the new picture of country/city; attracts investors to come in and provides more jobs/incomes to people/community; especially for the under-developing countries.

However, construction industry is one of the most dangerous/risky economic sectors. In Vietnam, in the year 2011, official reports recorded that 5896 accidents occurred in construction led 6154 injuries included 504 severe cases with 574 deaths. (SG newspaper dated 26-June-2012). Note that 2011 is the year which construction was depressing nationwide due to the problems of high inflation and high interest rate. Further a certain accident amount was not put in the above official report.

 Accident cases from machines/tools always being a major percentage but deaths are mainly by falling and electric shocks. In most cases, the control of safety management at sites is not strictly, frequently slacken while the owner and contractors only focusing on completion schedule and profits; insufficient interest to safety for people on sites. Another part is from the lack of understandings/perception on safety of the workers themselves.

Everyone is aware on the important of safety, everyone is told about the preciousness of human being and many losses comes from the accidents; but casualties still be recorded. How to find out and apply an effective manner to minimize and – may be - eliminate all unsafe conditions and possible causes /risks of the would-be hazards?



Monday 11 March 2013

World Bank Tendering and Contract Administration Procedure


Contract administration is very complex which sometimes lead to cost overrun and delay of the construction project. It is extremely difficult to verify the authenticity of the contract and it requires skillful human resource to control and evaluate the process to ensure the transparency especially in the procurement. Documentation in the bidding stage must be written accurately so that contractors can fully understand the owner’s preferences. All pertinent documents must be monitored, diligently recorded and filed before, during and after construction for auditing.  If these processes are not done well, the project will be delayed, suspended or even terminated.

Mr. Ngo Viet Hoang made a case study on Trung Son Hydropower Project aimed to: (i) study the World Bank contract requirements and procedures; (ii) analyze strengths and weaknesses of 2 packages of entire project; (iii) study the practice of owner contract administration in Trung Son hydropower project; and (iv) discuss the lessons learned from the strengths and provide recommendations to improve the weaknesses.

Conclusion

The contract administration is perceived to start from simple to the complex. Its processes are of importance and how problems had been happened in case. The World Bank contract requirements and procedures recognize the basic similar theory, but World Bank focus on fair, transparent, anti-fraud and incorrupt bidders.

Furthermore, analyzing the strengths and weaknesses of the 2 packages of the entire project, it was found out that the difficult thing is in contract administration. The manager or the project team has no capability and experience as well as ethics to handle the project very well. The Trung Son Company is using the guidelines of the World Bank and coordinates it with some tools that are created by the company to improve the contract administration process. Summarizing these, it is recommended to verifying the step to make the framework perfectly suited for the other future project in Vietnam.


Based on the case study, it is revealed that the World Bank funded projects are being performed with commitments financially, environmental development sustainability, and socially by making the pre-feasibility study using a lot of program such as Environmental Impact Assessment and Supplemental (SESIA), Resettlement, Livelihoods and Ethnic Minorities Development Program (RLDP), Policy Framework for Compensation, Ethnic Minorities' Planning Framework and Environment Guidance under the Transmission Line Component, Trung Son Hydropower Project, Final Resettlement Action Plan (RAP) for Bridges and Access Road under Trung Son Access Road work item.

Furthermore, the borrowers also commit to have a skillful, ethnic and experience human resource. In addition, the borrowers must follow the World Bank’s guideline in procurement tightly. Another important thing behind a successful project is the finance.  In construction, the contractors cannot finish the workload on time if they do not receive the payment based on schedule. However, not all guidelines are suited for some areas especially in Vietnam where contract administration is unprofessional. There are still problems in corruption and fraud leading to wrong bidding result and choosing contractors. The author opined that the World Bank should allow the borrower to propose the adjustment suitable for their countries in terms of policies, economy, and social but still keeping the core things of World Bank guidelines.

His thesis abstract is copied and pasted below.

Abstract

The economic growth over several years is at the root of many of the issues in Vietnam’s energy sector. It lead to the government must have a plan to develop the power generation .
Vietnam’s options for power generation include a hydropower, sizable resources of coal and gas, renewable energy potential of possibly as well as some nuclear power.

From an emissions standpoint, every source that displaces coal from the generation mix would reduce emissions of both local pollutants including sulfur dioxide, oxides of nitrogen and particulates and global pollutants, especially carbon dioxide (CO2). And Development of hydropower could have a decisive impact on Vietnam’s future emissions path, since it will avoid building new coal fired plant.  Hydropower represents one of the lowest cost sources of new power supply and Vietnam is constructing the Son La (2,400MW) and developing the Lai Chau (1,200MW) large plants on the Da River, adding to the current facility at Hoa Binh (1,920MW).  Besides these large projects, the main focus is on medium-sized projects (typically 100-600 MW each) distributed throughout the country. About 22 such projects are under construction or are planned to enter construction over the next decade, providing a total of about 4,800 MW.

 Trung Son hydropower project is the first hydropower project that’s funded by World Bank, and its processes must follow the World Bank guideline. It’s the challenge for entire member of Trung Son hydropower company. Especially, in contract administration. How to avoid the threat of delay(time), over budget(cost), uncetain risk of construction(quality) is the big question. 

Through this final report,the author hope everyone, who read it, can find out their own way to solve the edges related to contract administration problems in the difference projects.


Wednesday 6 March 2013

MANAGEMENT APPROACH AND TOOLS FOR CONSTRUCTION PROJECT QUALITY ASSURANCE AND IMPROVEMENT



invitation

AIT SEMINAR

MANAGEMENT APPROACH AND TOOLS FOR CONSTRUCTION PROJECT QUALITY ASSURANCE AND IMPROVEMENT

It is widely known that many projects have problem related with customer satisfaction, defects and others things related with quality. Quality is one of the most important objectives in project management together with cost and time management. Low quality of a construction project is frequently caused by unclear project management process and mistakes in identifying project requirements.

Project owners wish to complete a project according to his or her quality objectives. Inexperience project owners have difficulties in developing an effective project management approach which can assure the quality. Factors affecting project quality will be discussed in a seminar “Management Approach and Tools for Construction Project Quality Assurance and Improvement” organized by Professional Master Program in Project Management in Construction of AIT.

The discussion also covers on how project management life cycle and activities will affect quality of construction projects and best practices to obtain a good quality result. The best practice includes design process, tendering and construction process.
Date & time:  9:00-12:00; Sun 17 March 2013
Location:        45 Dinh Tien Hoang Str., Ben Nghe ward, District 1, HCMC (Opposite to HTV broadcast station)
Language:      English
Entrance fee:  Free of charge
We are pleased to invite you or representatives from your organization and company to this seminar. You are kindly requested to confirm your attendance not later than 14 March 2013 to Ms. Nguyen Le Tuong at (08) 39107423 (ext:117); email: ngletuong@aitcv.ac.vn. Fax: (08) 39107422.
We look forward to meeting you all at the seminar and thank you for your cooperation.
 Best regards,
-----------------------------------------------------------------------------
 AGENDA
 

08:45 - 09:00

Registration

09:00 - 09:15

Welcome speech
AIT/MPM Introduction

09:15 - 11:15




Presentation: Management Approach And Tools For Construction Project Quality Assurance And Improvement

Dr. Hadikusumo – MPM/CEIM Coordinator
Construction, Engineering and Infrastructure Management
Asian Institute of Technology

11:15 - 11:45

Discussion

Tuesday 5 March 2013


Working condition plays important role to people and society. In fact, workplace safety and occupational health is always associated with a good and clean working environment where employees are defended and hold from harm and damage. Therefore, safety and health management program is the most important factor in operations of any Vietnam oil and gas companies in term of HSE due to the dangerous working environment in oil and gas industry with high rate of accident and influence to employees’ occupational health.

Although many companies have established and developed the health, safety and environment management system to provide personal health protection and safe working environment for their employees, as well as to meet the strictly safety requirements and laws in Vietnam, international convention and standards, there are still remain many problems with regards to occupational health and safety at workplace such as the following:
1. High incident risk on offshore facilities (such as hydrocarbon release, working overside, etc.)
2. High injury/ fatality risk to worker while expose to incident.

Mr. Nguyen Quang Thuong made a study of PTSC Production Services JSC, a subsidiary of PetroVietnam Technical Services Corporation to (i) identify risks in oil and gas service company; and (ii) study the effectiveness of the safety improvement program for the company, weakness of the program and suggestion in improvement.

Conclusion

Safety improvement program has been developed in Vietnam oil and gas industry for many years. It is useful tool to mitigate accident at work site and improve safety performance. The management has been also applying the program to achieve good effect in cost control and quality control for projects. Many companies have also been successfully applying safety improvement program in their business development and HSE management. The safety improvement program is getting all management and employees into HSE responsibility; it helps project team to identify and assess hazards in their work, manage and prevent the risk of accident which can cause damage to property, injury to people and pollution to environment.

The program sets up action and implementation procedures for achieving HSE objectives and targets for the Company and projects and requirement in commitment by all staff to continuous improvement. When building a safety improvement program, the Company should consider the following:
- Legal requirement/ regulation (comply with national rules, international regulations which are enforced in the nation and HSE standards).
- HSE performance (included for office and all work sites).

Effectiveness of the program in the Company

When the program is well implemented, Company can gain the following achievement and result:
- Minimize/ prevent accident.
- All hazards/ risks are identified and well controlled. This is a major HSEMS objective in every project.
- All levels of staff are assigned with HSE roles and responsibilities, HSE performance is continuously improved in all operations and projects.
- Eliminate injury to employee by providing risk mitigation process at work site such as reporting and rectifying all unsafe conditions / unsafe actions which may lead to an accident (Unsafe Act Unsafe Condition report, Near Miss report).
- Meet legal and other HSE requirements that are applicable to the operations of the company.
- HSE performance responsibility will be assigned to all company staff especially with the management.
- HSEMS has provided HSE framework to manage all risks arising from projects and operations.

Weakness of safety improvement program in the studied Organization

- The program requires a strong and continuous commitment from the Management who must also understand clearly all the operation and adequate HSE requirement. This is sometime not achievable due to the Management being too busy for business.
- Strict safety requirement may obstruct the operation; whole work could be stopped for resolving some minor HSE issues. It may also increase cost and time for the work/ project. Therefore this conflict may cause difficulty for small organizations and projects.
- Long program and repeated daily HSE action may cause boring to the workers, then resulting negligence. HSE requirement is still complied with but the effectiveness may loss. This may even lead to more serious consequence. The Organization had recognized this weakness and has prevented bad affect by continuous improvement and refreshing programs. Some good programs were built up such as Unsafe Act/ Unsafe Condition Report, KAISEN (encourage employees to submit any improvement idea).

Recommendations

- Implementation of safety improvement program must be continuously in the Organization to indentify and mitigate risks and hazards in all projects and operations, as well as future works/ projects. The Organization should build it to become safe behavior and culture in all operation. For targeting new level of achievement, the accumulating behavioral observation data is one of the most important sources of information for continuous improvement (Thomas R. Krause, “The Behavior-Based Safety Process - Managing Involvement for an Injury-Free Culture”, Second Edition)
- The performance of safety improvement programs must be committed and involved by top management and all staff.
- The Organization must frequently organize safety training courses for its staffs to improve their knowledge and capability on risk mitigation and accident prevention when working offshore.
- To avoid serious accident which may happen at work site, the Organization shall review HSE procedures periodically with contribution from direct workers. The review shall also include the assessment of system’s effectiveness.
- Safety incentive must be maintained with adequate and in-time appreciation to employees (Thomas R. Krause, “The Behavior-Based Safety Process - Managing Involvement for an Injury-Free Culture”, Second Edition).

His thesis abstract is copied and pasted below.

Abstract

Working condition and environment are the utmost importance for people and society. All labor contracts, terms of employment are always included requirement for occupational health and safety, requested for a good working environment. Occupational health, safety and environment has the main objective of developing and maintaining workplace’s safety, health and environment (HSE) management program and employee’s work ability , also preventing accident and illness in work.

Occupational health, safety and environment should have been ensured in the planning stages of the work. In additional, risks and hazards shall be monitored continuously and necessary safeguards shall be implemented to solve and prevent working accidents, occupational illness, environment pollution and other risks.

An occupational health and safety improvement program would be essential for all companies, especially in oil and gas industry. The program provides a framework for developing management system for health, safety and environment (HSE), identifying safety problems and methods to maintain and improve HSE management system to the target of zero lost time accident, zero occupational illness, zero pollution too the environment.