Monday 17 January 2011

Project Management Practice in Small and Medium Vietnamese Contractor: A Case Study of Nhat Dang Company

In the last ten years, Viet Nam economy is one of the fastest growing economies in the world. Along with this economic development is the boosts in construction industry which mostly involve are small and medium construction enterprise. These SMEs are comprised of small number of employees and have limited total assets. According to Vietnam’s Decree 56/2009/NĐ-CP, SMEs are divided into three levels based on the total assets and number of employees such as:
- Micro enterprises: under 10 employees.
- Small enterprises: total assets are under 20 billion VND and number of employees is from 10 to 200 peoples.
- Medium enterprises: total assets are from 20 to 100 billion VND and number of employees is from 200 to 300 peoples.

With limited financial and human resources, SME contractors are unable to win big projects or operate many projects at the same time. SMEs also easily encounter cash shortage problem. According to Ling et al. (2009), one of the weaknesses of Vietnamese contractors is lack of project management ability. Almost all performed projects in Vietnam encountered delay, low quality or cost overrun due to low project management capability of the owners and contactors. Most SMEs are founded by an engineer or architect, who had worked for a bigger company and who is well-experienced in construction but not in management. With limited financial capacity, SMEs cannot hire good project manager resulting to poor project management capability.

The requirement of strong project management ability is becoming more essential for Vietnamese SME contractors since more projects have participation of foreign owners, consultants or main contractors, where requirement of schedule and quality performance are very strict. But how could SME contractors do it effectively with limited resources is still a question.

Mr. Vo Dinh Nguyen made a project study which objectives were to: (1) investigate project management functions of a small construction company; (2) identify strengths and weaknesses of project management of the company; and (3) propose recommendations for improvement of project management functions in small construction company.

Conclusion

By reviewing related theory of project management and analyzing the operation practice of Nhat Dang Company, the strengths and weaknesses of the company in certain areas of project management are summarized in table below.



Project management is not just limited in these aspects and to have a more general view of company management capability; other areas of project management knowledge should also be studied. These include:
- Project scope management;
- Project human resource management;
- Project communications management; and
- Project integration management.

Base on identified strengths and weaknesses, the case study proposed solutions to improve project management competency of the company in studied areas. Some solutions that require more resources should be planned to apply when the management capability reach a higher level. They may be useful for some Vietnamese SME contractors which are in the same situation but may be unsuitable for others. Some essential solutions that the company needs to achieve to ensure their operations are:
- Full utilization of earned value technique for better schedule and cost control.
- Develop an advance resource requirement plan for each project.
- Establish the project spending plan and funding requirement and follow the plan in operation.
- Carry out the project risk management process.

- Enhance the role of the project team.

Another weakness that the company management has is the lack of measuring, recording and analyzing the results of management processes for improvement. A useful model for continuous improvement is the Plan – Do - Check – Act cycle as show in figure below.



Plan : Define the goal and processes to achieve it

Do : Implement processes

Check : Measure the process and results against defined values to find out variations.

Act : Analyze variations and determine necessary actions to improve future operations.

This model is helpful and can be applied in any process of management, any organization for improving management competence.

His abstract is copied and posted.

Abstract

Project management plays a very important role in the management of construction enterprises. Although being the major element in Vietnam construction industry, most of Vietnamese SME contractors are still weak in project management capability. Improving project management capabilities are essential needs for survival and development of SME contractors.

This report reviews theory of project management in areas of time, cost, quality, procurement and risk management. Necessary processes and knowledge for those project management functions are identified and analyzed.

By analyzing past performance and practice of project management in Nhat Dang construction company, a typical SME contractor in Ho Chi Minh City, the report point out strengths and weaknesses in project management of the company. Necessary solutions for improvements of project management functions are proposed. These solutions can be applied to similar small construction companies either.

2 comments:

Anonymous said...

Great thanks to sharing....
Project management techniques get updated with the edge cutting tools, and with the latest IT communication programs help to accomplish the targeted project goals.
Project Management Consultant

Anonymous said...


Tag: PM205A57. Let me share all of you about #5 Tips for Project Management Success,, I hope you enjoy it

1. Plan your day using time management techniques

As a project manager, time management skills are essential because you are dealing with a wide range of tasks that demand a quick turnaround time. Planning your day will go a long way in keeping you organized and increasing your productivity. Assist your task planning by using project management software which helps you track the work of you and your team.

If you are not very tech savvy, a simple to-do list can also be a great organizational tool. Prioritize your most important tasks by putting them at the top of the list and less important ones at the bottom. Having a visual plan of your daily tasks helps to keep you on track and aware of time.

Related post: Free ebook 104 secrets to become a great project manager

2. Include stakeholders in important project conversations

While you will have plenty of responsibilities regarding the project, don’t neglect your clients.

Good communication is essential is keeping both parties informed of project progression, curtailing scope creep, and apprised of changing requirements. Some clients may have different expectations when it comes to communication, so make sure to establish the frequency and type of communication (like emails, phone calls, and face-to-face conversations) at the beginning of your project.

Establishing communication expectations early helps alleviate stakeholder uncertainty about communication frequency and delivery.

3. Regularly communicate with your team

Daily team communication helps keep misunderstandings and unclear requirements under control. Keeping your team informed in every step of the project is essential to project management success.

For example, a study published by Procedia Technology found that good communication skills were the cornerstone of project management. The study examined over 300 “construction project managers, architects, construction managers, engineers and quantity surveyors” and their successes and failures on various construction projects.

4. Anticipate project setbacks

Even the best-laid plans often go awry.

Remember that even with a high amount of planning and attention to detail, your project may still encounter some challenges. Pay attention to complaints from stakeholders or colleagues, and other warning signs, like a missed deadline or cost overrun, that there may be a problem.

Preventing a crisis will keep your project running smoothly, save you a lot of time, and keep you, your team, and your stakeholders confident in progressing with the project.

Unfortunately not every complication can be avoided. Crisis management skills are essential for dealing with the unexpected. Project managers need to be flexible and pragmatic. Improvise and make sharp decisions when needed.

Related post: 92 free project management templates

5. Stay focused on the details

A common problem project managers encounter is having the project aims not aligned with the organization’s objectives. A great project manager will strategize a plan for the project to lead back to the overall success of the business.

Know your project’s scope by heart and avoid wandering outside of the project’s requirements. It’s too easy to get lost in minor details and forget what your focus is, so a well-planned project scope is essential for success.

And final, you should use KPI to measure effectiveness of the project, here are full list: 76 project management KPIs