Owner’s Project Quality Management

The business competition in today’s market has been increased swiftly. The customers satisfaction in terms of quality becomes the companies’ primary concern in order to survive. The purpose of the quality management is to make high quality products and focus on customers’ satisfaction. Therefore, the quality management such as ISO 9000, total quality management (TQM), etc have been discussed widely especially in the first class businesses.

PVOIL is one of the leading companies in Petroleum trading. With planned target in 2010, the company concentrates on building, expanding & developing the Petrol retail distribution system. However, the company is having some difficulties in the quality management. Besides, the systems were completed & had high quality.

Mr. Doan Thai Duong made a case study on North Pvoil Petrol Station to research the quality management of the company as well as to set out some solutions in order to complete and improve the quality management of the company & solve the existing difficulties.

The objective of his study is to building quality management of PVOil North Company
Conclusion
After defining the purposes, scope and research methodology, the thesis analyzed arguments such as concept of quality management, quality management procedure in construction works.
On the foundation of analyzing the state, the thesis presented advantages and disadvantages of the construction works quality management of Northern PV OIL through past years, stating objective and subjective reasons for shortcomings, thereof it is a ground for their future development and completion of construction works quality management of Northern PVOIL.

On the foundation of analyzing the practical situation of quality management of construction work in Northern PV OIL, the thesis proposed some completed solutions for the construction works quality management.

His thesis abstract is copied and posted.

Abstract

Petrol station projects quality management in Vietnam.

The study gives a thorough description of the Petrol station projects quality management as practised by the supervising consultant in Viet Nam. The documents and records used in these activities are also reviewed. A model for high level Petrol station projects quality management is defined, including supervising consultants and contractors.

The model depicts the quality management responsibilities and the roles in a scheme relating to Petrol station projects, quality assurance, and the interface between them. The study advances the understanding of how quality management is performed and engages participants in special construction area like Petrol station projects development.

It is very important to assure quality as well as safety of Petrol station projects with the objective to improve the quality of construction projects and to enhance the effect and productivity during PS performance.

The research methodology is highlighted as the main philosophy. Besides, different sources of data will be gathered in this research, including particular project documents, reports from Petrol company, newspapers, construction law and standards in Vietnam etc. An exploratory approach will be adopted by reviewing the available literature to develop a quality management framework for PS projects.

Report the findings of a research study, which was undertaken to examine the underlying factors affecting the quality of a PS project. It also aims to identify factors that show a strong correlation to good quality performance. The ultimate goal is to provide project managers, supervising consultants and contractors with information that can help them become more efficient with their limited resources and, as a result, achieve better quality outcomes.