PROJECT MANAGEMENT IN SUPERMARKET DEVELOPMENT -

A CASE STUDY OF SUPERMARKET PROJECT IN VIETNAM

By

 Tran Minh Nghia

Abstract

           

This report studied the owner’s project management in supermarket development in design, tender and construction phase. The first objective was to analyze the problems of the project management in design, tender and construction phase. The second objective was to suggest the solutions to resolve these problems.

The study found that the owner had some problems in organizational structure, project delivery system, design management, tender management and construction management (including project time management, project cost management and project quality management). Some recommendations were suggested to solve these problems to help the owner manage the project successfully.

Executive summary

Rationale of research                                  

This research has been conducted to identify project management process in supermarket development projects in Vietnam.

Objectives of study

To study the project management in supermarket development in design, tender and construction phase, To analyze the problems of the project management in design, tender and construction phase and suggestion of framework for the project management in supermarket development in design, tender and construction phase.

Methodology  

The exploratory approach was used to understand project management process at different stages through literature review, professional journal articles, and books.

Findings and conclusion

Owner’s construction project management takes an important role in the project development process. It has a major contribution to the project’s success. The study observed the owner’s development of supermarket project in design, tender and construction phases and concluded as follows:

In design phase, the relationship between the owner and the design professional is crucial. The professional services agreement between two parties is the key document in defining this relationship as well as the owner’s goals and objectives for the project. The owner monitors design activities by reviewing and approving contract documents, progress reports and other submittals which provide the opportunity for prompt decision-making.

In tender phase, the owner formulates a selection procedure that emphasizes the evaluation of constructor qualifications. The owner evaluates these qualifications and makes a list of bidders who are most likely to be capable of completing the project successfully. Because the owner has developed a great numbers of supermarket projects, they have a list of qualified contractors to select for bid. Therefore, they can save time for make a list of pre-qualified bidders. The bid consultant assists the owner in the contractor selection process.

In construction phase, the objective is to build the project in accordance with the plans and specifications within budget and on schedule. The owner’s project management focused on time, cost and quality of the project. The project time and cost management of the owner was adequate and suitable to procedures and principles. However, the project quality management of the owner was inadequate. The owner didn’t establish the quality management system which is an important factor impacted the project quality.

Recommendations

• Clearly defined and assigned roles and responsibilities
• Has qualified and experience manpower in construction project management.
• The selection of an appropriate form of project delivery
• Contract documents that clearly define the responsibilities of team members
• Provide adequate funding.