An
owner usually states this objective in this way “I want a good job, on time and
within budget”. These generalized objectives can be achieved if:
1.
The
owner definition of GOOD is known, is communicated to other team members and is
completely understood.
2.
The
owner’s time schedule and budget are realistic.
3.
All
project participants properly fulfill their roles.
In
recent years, Vietnam have been investing and constructing many big projects from
many different sources of capital: national budget, ODA, and public private
capital. In there, Vietnam people play critical roles in deciding and
conducting those projects, and some specific achievements should they have
obtained such as: spacious buildings, new-tech modern bridges, and high
technology industry zones.
However,
we have to admit the fact that there have been some of those projects received
rather much claims or comments from public. On the other hand, some of
construction works have had disadvantages and are unsuitable to current
demands. In circumstances, the schedules of those projects are always the
question mark for users.
For
examples: Last few years, on public information means, it has been easy to hear
many issues in critical projects of Ho Chi Minh City such as: Urban Drainage
System project and East – West Avenue project.
Those
above problems had shown us the fact that the Quality issue has not been properly
cared by Vietnam Project Management teams. What are the main factors affecting
Project Quality and how it influences in each phase of project life cycle?
By analyzing the
framework of Project Quality Management in its life-cycle, Pham Xuan Thinh wanted to raise out
some main factors affecting the Quality of a construction project.
Based
on that framework, the author will dissect the Quality management of a specific
constructed project named: “Expanding Phase III Port – Petroleum Technical
Service Base in Vung Tau, Vietnam” and specify the issues which impacts on
conformance to quality requirements of this one.
And
the final objective of the study is to find out the best solution of each issue
and recommend to relevant subjects in some similar projects.
Conclusion
As
discussed, quality in construction is directly related to time and cost, and
vice-versa. A poor quality managed project can result in extra cost and time
extensions, while a poor time and cost controlled project can affect the conformance
of requirements. Therefore, it is vital to understand the client’s requirements
in terms of cost, quality and time.
Management
has to be aware of customer’s requirements and be responsible for creating the
right environment for a stewarded and progressive improvement. It also has to
produce realistic estimates that match these requirements.
In
Vietnam, the project managers completely have awareness of the importance of
Quality management and its efficiency for success of the project. However, they
find difficulties to conform factors: cost, time, quality with Client’s
requirements.
In
author’s opinion, there are some existing main reasons which have to change and
improve drastically if one likes to have good project management:
1.
Lack of Communication.
2.
Responsibilities are not assigned clearly enough to all members: client, design
professional, consultancy, project manager, and constructor.
3.
Cost estimate in national norm is not appropriate with actual case.
4.
Complex legal procedures.
The
concepts and practices of Quality management in construction industry have been
used and applied widely in Viet Nam also for long time ago. But how can apply
sufficiently in managing Viet Nam construction projects still have some issues
for discussion.
In
the industrialization, modernization and global integration and in particular
construction industry, Vietnamese authority agencies and project management
teams have been finding out the best solution to execute projects efficiently.
So far, we have had many definitions of project quality management, ways of
understanding as well as applying it into each real case.
Look
at some recent construction projects and some initial achievements we have
obtained, Project Quality management has been promoting considerably. However,
we have to continue improving and adjusting to modern management model. To do
that task, the project team has to know and understand The Factors influencing
Quality of Construction projects and what are consequences and how to
solve?
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